The Westech Team is passionately dedicated to serving our customers. We put in significant effort to source our products, many from Europe, ensuring they arrive in Canada seamlessly and are easily available for purchase and use by our clients. Our commitment over the past decade reflects our desire to provide Canadians the education and support they deserve. We look forward to strengthening our customer relationships in the years to come.
Jeff Jones
President
Jeff, the founder of Westech, has been in the industry for many years and draws on over 35 years of experience in helping people gain mobility and independence. Jeff's passion is sales & marketing.
Andy Parkkari
V.P. Operations
Andy handles Westech's key operational functions from Accounting & IT to Purchasing & Logistics. He draws on many years of business experience in manufacturing and the energy sector in Calgary.
Susie Hicks
Customer Experience Manager
Susie is our customer service guru. Speaking both French and English, she is well suited to deal with our customers across Canada. With 30 plus years of experience in health care product sales & education, Susie’s passion to help people is highly respected and appreciated in our industry.
Joel Probst
Warehouse & Logistics
Joel has been helping people with physical challenges for many years and brings his industry experience to our warehouse support team.
Chris Lillies
Business Development
(Rehab Products)
Chris has been with Westech for over 10 years and sold all our products. He has degrees in Kinesiology and Education, giving him a very academic background for healthcare education and sales. Over his entire career in healthcare, Chris has been in a managerial role leading and mentoring teams of Athletic Therapists, Physiotherapists, Occupational Therapists, Rehab Nurses and Case Managers.
Kym Pinington
Sales & Education Manager
Kym took to health care sales with unbridled enthusiasm! She has developed into a leader for all our products, but loves Salts and her ostomy contacts. Even though she is based in Ontario, our customers are getting to know her across Canada.
Chris Nord
Business Development
(Consumable Products)
Having recently joined Westech, Chris has over 20 years experience in health care. Working for organizations at all levels including, retail, wholesale and manufacturing of health products. He is a great leader and will be a real asset to our consumable products.
Cesar Colina
Systems Analyst & Logistics
Cesar is a critical thinker that has joined us to analyse and build our systems, ERP and SOP's. We want to improve lives and Cesar is helping create better support for Customers and Suppliers
Rachel is a great creator specializing in digital communications to help Westech build our Brand. Her graphic design gets our message out to our users and they gain independence and improve their lives by using our products. Rachel works remotely but has become a valued member of our team!
Rachel Woodcock
Graphic Design & Marketing
ABOUT US
Sales
Westech has the experience and depth to understand what is necessary to sell healthcare products in Canada when it comes to Disposables, Rehab, Mobility, independent living and extended care. We also have the knowledge to understand the complexities of third party billing provincially and federally in Canada. Our key people have been doing it for over 30 years.
Education
Our organization recognizes how important education is whether you are a Therapist, a Personal Care Aid, a Client, a Homecare Products Retailer or a Physician. Education is the difference between good product and great healthcare solutions.
Our customers look for something more than a product from a catalogue, they look for the ability and knowledge to use that product effectively!
Customer Service and Delivery
No automated answering service at Westech - we want to make your customer service experience positive and that comes with experience on the phone when you call in. We help you choose the right product. Then we make every effort to get that product to you quickly. In many cases we can do same or next day delivery.
Technical Support
If you have technical questions give us a call - we’ll make every effort to solve them. And if we don’t have the answer we’ll track it down for you. Even if we need to refer you elsewhere. Of course anything we sell we will provide the best technical support to keep your products meeting your needs.